turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes & Forms (2024) on Mar 19! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Error with incomplete dependent care provider

I get the following error message when submitting my state return. However, I have reviewed the provider care information under my dependent care claim and everything is complete. I have reviewed it twice and resubmitted twice, both times getting the rejection.

 

 

The Wisconsin state return could not be processed for electronic filing. Wisconsin Additional Child and Dependent Care Credit data in the return is missing or invalid. Please double check your entries. Verify that there is no partial information entered. Additionally, if there is a prompt to enter a Provider Code on a row where there is no provider, select No Entry.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
LeticiaF1
Employee Tax Expert

Error with incomplete dependent care provider

The corrections to the return that you need to make are on your Wisconsin state return.  There are two questions regarding the Wisconsin Child and Dependent Care Credit.  The first one asks for a provider code. The options for this question are: 

 

A - A child care or adult day care provider with no relationship to you or your employer
B - Childcare or adult day care provided by your employer or sponsored by them
C - A relative or close acquaintance
D - An unrelated household employee
E - Other

 

The second question is about your qualified person code. For this question, the options are:

 

A - The person was under 13 years of age during the time the care was provided
B - The person was 13 years or older during the year and physically or mentally unable to care for themself
C - The person is your spouse who couldn't take care of themselves and lived with you for more than half the year.

If the qualifying person isn't claimed as a dependent on your income tax return:


D - You are their custodial parent and the person was under 13 years of age during the time the care was provided
E - You are their custodial parent and the person was physically or mentally unable to care for themself

F - The person is physically or mentally unable to care for themselves and you are unable to claim them as a dependent becauseof their gross income, they filed a joint return, or you or your spouse could be claimed as a dependent on someone else's2024 return.

 

Make sure that you select the correct codes, continue your state return questions, and the refile your return.  Please reach out again if the issue continues.  

 

 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question