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Agarland2 · ‎February 4, 2022

I am in Kentucky.

I keep getting this: “Not eligible for Electronic Filing reason being: Returns that do not have an SSN OR EIN for each dependent care provider are not eligible for electronic filing.” I did not enter any dependents I do not have any. Help!

MichelleLO · ‎February 4, 2022

This is a known issue that we are working to resolve. Please see the link in the below TurboTax Help Article to sign up for progress updates. Thank you for your patience.

Kentucky e-file showing "Not Eligible for Electronic Filing"

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