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Bdegunya1
Returning Member

Email

I got an email saying that direct deposit of my state was on the way and would be deposited today but hasnt. Has anyone had this problem?

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4 Replies
DawnC
Expert Alumni

Email

The only state (that I know of) that sends out emails for direct deposits is Illinois.  Although, there could be many more, but make sure that the email is really from your state's taxing authority as it may be a phishing attempt.   If the email is legit, remember that it could take your bank a day or even a few days to move the money to your account.  Refunds are often put in a clearing account first and then the bank has to move the money to your actual account.   

 

The State of Illinois has a web page called Where’s My Refund, where you can see if the state has already processed your tax return and initiated your refund. The only information you need to enter is your SSN, first name, and last name. If the state has not processed your return yet, you can set up an email or text notification to let you know when it does. 

 

If you are inquiring about a different state, please see this article for help.  

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Email

An email from which state?  Most tax agencies do not use email.  It might be a scam, especially if you get a follow up asking you to send it back.

Bdegunya1
Returning Member

Email

It was a an email from the turbo card thing for a direct deposit notification

Bdegunya1
Returning Member

Email

Dear Customer,

We received notification a $______ (the amount of my state refund) deposit is on the way and will post to your account on 03/10/2021!

Thanks for using Turbo Card.

This email was sent by Green Dot Corporation, the service provider for Turbo Card. You may contact us at: Turbo Card, P.O. Box 5100, Pasadena, CA 91117.

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