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LarryCif
Level 1
February 16, 2021
Question

efile

  • February 16, 2021
  • 2 replies
  • 0 views

I can no longer e-file but already paid the $20 state e-file fee.  How do I get a refund? 

2 replies

H
HeatherPLO
Level 14
February 20, 2021

Hello.  Thank you for letting us know.  

 

The fee is actually not for e-filing.  It is for our program to assist in creating your return.  Sometimes, unfortunately, you are not able to e-file.  Please see the Help Article here for more details.  

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D
davehanbury
Level 2
February 22, 2021

BS. my cd states that state return was included, and that said i had to pay $20 to efile. you can do better than that.

    C
    CarissaM
    Level 15
    February 24, 2021

    If you need a refund, please contact customer support by clicking here. 

     

    Please specify you need assistance with a product refund to be connected to the proper department. 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    C
    Cpt0866
    Level 2
    March 17, 2022

    I paid $25 to efile Minnesota which was rejected.

    I see you now need to jump thru hoops to get a refund.

     

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