Do I have to pay extra to TurboTax to efile my MA state return

[nancyandcricket]

I tried to efile my MA state return.  A screen came up asking me to pay extra to file the state tax.  It asked me for my credit card info for a payment, but would not let me place an order.  Is this a scam.  

[VolvoGirl]

Are you using the Desktop program?  Yes it is 24.99 to efile each state return.  Or you can print and mail state for free.

Don't know if there is problems with the payment page.  I'll look around or call support.

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[VolvoGirl]

I searched around and found this.  Hope it helps

Trouble validating your credit card

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-we-are-having-trouble-validatin...