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Shel6
Level 2
February 14, 2023
Question

Deluxe version -State will not open -

  • February 14, 2023
  • 8 replies
  • 47 views

- continuous loop of Start - Save - updating - up-to-date, back to Start.

Saw/tried message to download fix, but extract does not give me "Run" option.

HELP! 

    8 replies

    EbonyA
    Level 13
    February 15, 2023

    Please review this thread and see if the proposed solution resolves your issue.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Shel6Author
    Level 2
    February 15, 2023

    Unfortunately, I do not get "Run as Administrator" or any kind of "Run" option.

    The TTCleanStates has 887 KB, and TTCleanStates.exe has 1KB.

    These do not seem to contain enough info to require a Zip file and to give me the State forms. But then again, I am not very proficient in computer stuff.

    I had to abandon my disk and go to my Account in TT to download the TT file in the first place, as disk kept saying something was missing in the DatFileCabinet.  Is there any way to access my state in my account?

    CarissaM
    Level 15
    February 16, 2023

    Are you filing the return on a Windows PC or a Mac?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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