Declaration to E-file Your State (NY)

[wcl31]

In the 'I have read the certification above and agree' section, 

       I can check the Spouse checkbox but not the Taxpayer checkbox.

Please advice.

Thanks.

[ekorchnj1017]

I'm having same issue.

[connieleungny]

Having the same issue, can not declare for Taxpayer.  The check box keep disabling.

Turbo Tax team - please help!

[lil_ny]

I am having the same issue. Has anyone found a solution to this?

[NYFiler1]

I am having the same issue Turbo Tax.  Please fix so I can file.  Thanks.

[mbushuk]

I am having the same issue. Please advise/fix this bug. Thanks

[acarmona]

I'm having this issue same issue.  

Support folks please reply with resolution.  None of us filing jointly can e-file at this time.

[connieleungny]

Was on the phone with them for one hr+, no immediate resolution.  They will need to investigate but seem like a bug.... hopefully they will be able to resolve soon!

[sliu1388]

Same issue here.  Tax Payer box can't be checked (it becomes unchecked when I click Continue).

We need help from Turbo Tax support on this issue. 

Let us know how to fix or if you're pushing an update to fix this.  If so, when can we expect this update?

Thanks.

[vschiavo]

I am having the same issue...until this is fixed can't file my 2019 Federal or NY returns so I can show updated income information to the IRS for the upcoming stimulus payout.

[sconverse]

I have the same urgency - need to get my 2019 federal return filed so the IRS has my current address and direct deposit account for the stimulus. I went back to File Return and unselected the New York e-file. Was able to e-file federal (and my other state) and will come back to New York when TurboTax fixes this silly bug. Kind of ironic that in the state where e-file is required for returns prepared in TurboTax YOU CAN'T E-FILE!

[vschiavo]

Thanks for sharing...I will try that same tactic so at least I can get my Federal return filed.

[ejehob]

Same here. It's not letting me check that box.

When I click through to the Forms view, on IT-203 it's putting my spouse's name under "Your First Name and Initial, Your Last Name" and then it's blank under "Spouse's First Name and Middle Initial, Spouse's Last Name". My name doesn't appear anywhere on that form, and normally it appears first. The form doesn't let me edit any of these fields.

My income is via self-employment, whereas my spouse has W2's, maybe that is tripping it up somehow.

[Anonymous]

Having the same issue, called support, they had me reinstall the software, same problem now. I was able to file federal forms. They told me if issue persisted I would have to print and mail my NY return. 

[fenglisa]

I have the same issue here. I can't continue. Is it a bug in the software?