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Level 1

Question

Credit card refund

3 replies
20 views

Please refund my state tax credit card refund ,because my state tax form was rejected and not send in on May 17 2021

The charge was 25 plus tax

Thanks

[email address removed]

[phone number removed]

Level 15

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Saturday.

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Level 2

I was charged$25 for sending my state taxes and taxes were rejected from IRS. Please reverse the charges. Order number TTDCRTA151839399 ON OCT 1ST

Level 15

$25 is the fee to efile a state return from the Desktop program. If you couldn't efile you can ask for a refund.

Contact Customer Service

(You need to pick the CD/Download program in the product drop down box.)
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632