Can't purchase an additional state for Turbotax Home & Business

[gomsooni]

• I downloaded one free state fine and tried to purchase an additional state for $45 and then I signed into my Intuit account fine and then after I chose the state,  it says  I  hit a little bit of snag and I am stalled.  I  couldn't purchase another state.   I  tried to restart my computer and log on again to TurboTax desktop but still same error persists.  Please help!

[CatinaT1]

If you continue experiencing this issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service