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Can't Get State Return to Load

I upgraded my pc from Win7 to Win10, re-installed TT H&B2019, and already had downloaded my California state software (in addition to three other states) while on Win7.  Now I cannot get my California State to load....keeps asking me to connect to Intuit and buy California again (which I did, hoping that would fix the issue, coz I need to get this tax return done, and STILL NOTHING!  Help!

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Can't Get State Return to Load

I'm having the same issue for Illinois. When I click on start, it just re-downloads but the form won't open.