can e-file federal but making nys be mailed

[bdavis21]

When I try to file my taxes it says I can e-file my federal return but must mail my new york return. Why?

[LenaH]

It is possible that you are not able to e-file due to having Form IT-2, Summary of Wages, on your state return. This form cannot be e-filed by TurboTax.

Per NYS, you're required to electronically file your return if you meet all three of the following conditions:

• You use software to prepare your own personal income tax return
• Your software supports the electronic filing of your return
• You have broadband Internet access. 

Since you do not meet all three of the above conditions, you can mail your return. 

There is no penalty for mailing in your return. 

If you are NOT including a payment, mail your return to:

STATE PROCESSING CENTER

PO BOX 61000

ALBANY NY 12261-0001

If you ARE including a payment (check or money order), mail your return (including Form IT-201-V) to:

STATE PROCESSING CENTER

PO BOX 15555

ALBANY NY 12212-5555