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Level 1
February 13, 2021
Question

Billing refund on state efile charge

  • February 13, 2021
  • 3 replies
  • 16 views

I paid the $20 state fee to efile state return.  After paying confirmation, TurboTax stated my state return could not be filed because MN would not accept file since a $1 penalty was on Form M15 of the Minnesota return.  Prior check of both federal and state returns showed no errors.  Minnesota state return must be filed by paper.

3 replies

SForrestLO
Level 11
February 16, 2021

You can speak with an agent to see if a refund is warranted. This FAQ will provide you with the steps to contact an agent. Contact an agent

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Level 2
March 4, 2021

can i get a refund for the state tax efile fee if the state tax was not accepted due to errors in the federal return. I paid the fee of 25.00 but i have to mail both returns

Level 12
March 5, 2021

Please contact Support. To help get you connected to the right person for assistance, please click the link below. 

 

What is the TurboTax phone number?

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