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Dale45Dale
Level 1
Feb 13, 2021 6:51 PM UTC
Question

Billing refund on state efile charge

I paid the $20 state fee to efile state return.  After paying confirmation, TurboTax stated my state return could not be filed because MN would not accept file since a $1 penalty was on Form M15 of the Minnesota return.  Prior check of both federal and state returns showed no errors.  Minnesota state return must be filed by paper.

3 replies

SForrestLO
SForrestLO
Level 11
Feb 16, 2021 7:42 PM UTC

You can speak with an agent to see if a refund is warranted. This FAQ will provide you with the steps to contact an agent. Contact an agent

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    SCVGuy54
    Level 2
    Mar 4, 2021 6:42 PM UTC

    can i get a refund for the state tax efile fee if the state tax was not accepted due to errors in the federal return. I paid the fee of 25.00 but i have to mail both returns

    ChondelLO
    Level 12
    Mar 5, 2021 5:50 PM UTC

    Please contact Support. To help get you connected to the right person for assistance, please click the link below. 

     

    What is the TurboTax phone number?

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