I'm filing Illinois state taxes for my daughter and it's been rejected for non-matching driver's license information. (It's for my first-time-filing daughter, so we can't do AGI or IL pin, but matching Driver's license info is supposed to be sufficient).
The issue is her Driver's license has her middle name and TurboTax won't allow me to input it. I've seen this advice posted (see below) by TT experts, however following #6 isn't currently possible in Turbotax: "Enter each field exactly as it is on your Drivers License or state ID (First Name, Middle Name, Last Name, Suffix (leave blank if necessary), and weight."
That's the issue... I'm unable to access all the fields. The initial state of the Electronic Filing Information form fields are state, driver's license #, Expiration date, and Issued date. Then, when you go to file, TurboTax calls out an issue with Electronic Filing Information for Illinois and provides that secondary opportunity to "add driver's license weight", but none of the OTHER fields (like middle name or suffix, etc.) are editable. Is there another way to manually add this or is Turbotax working on a fix for this bug? Thanks in advance
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@fgreenfield I am dealing with the same issue for my wife and I. Not sure where the information sheet is pulling from, but it did not include our middle names. So of course it does not match our Illinois driver's license. I was on the phone with TurboTax and they had no solution for me and told me to mail it in. Not something I would want to do.
TURBOTAX please help.
Thanks
Here is a sign up for updates: Why am I not prompted to enter my IL PIN on my rejected IL return?
Will this fix also include the other bug we're experiencing—the middle name field is not accessible and we're not able to input the missing info?
You should enter your middle name in the My Info section at the beginning of the return. Once you change your middle name follow these steps carefully:
@alexbowman919. If you haven't already filed via paper... it looks like they finally fixed this. When you go to re-file there is a much more comprehensive screen for Illinois that allows you to fill in ALL relevant fields of your Illinois driver's license, including middle name, suffix, weight, etc.
@fgreenfield thanks for the heads up! I just refiled online so hopefully it gets approved this go around. I’m glad they were able to get this fixed.
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