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Level 2
April 11, 2022
Question

Will not let e file return after paying for state return.

  • April 11, 2022
  • 1 reply
  • 10 views
No text available

    1 reply

    Level 14
    April 11, 2022

    We need additional information to assist you further.  Are you getting an error message?  Is your state return being rejected?  Please post more details in the thread and someone will reach out with the next steps.  

     

    @Richard Faulkner

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    Level 2
    April 11, 2022

    The problem is as follows.  First I have the Order Confirmation for the CA state filing .  Order # TTDCRTC248134468, on 4/8/22 Visa 3021.

    This is a circular problem that will begin and end with the screen = You're almost ready to file. 

     

    Level 15
    April 12, 2022

    We are unable to view your orders here in this public forum. It would be best to follow the instructions here to contact us by phone to better assist you with this. 

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