Kentucky State Tax Error

Forum|Forum|4 years ago
February 3, 2022
283 replies
1103 views

When doing the review to e file an error popped up? It said I had an error of a missing EIN or SSN for the dependent care credit and was not eligible to e file. However, I did not claim this credit and it never offered me an option to correct it. I have been through everything multiple times now and can't find it anywhere. What can I do so I can e file this return?

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hhetrick

Level 2

having the same problem

Our team is working to resolve an error message in some Kentucky state returns which is asking for an EIN for a dependent care provider. Please sign up for notifications in this TurboTax Help article. Notifications Kentucky Error Message EIN

mds041703

Level 3

02/07/2022 @1115 EST, not fixed.

Rachelr77

Level 2

Was anyone able to get this issue resolved? I’m still seeing the same error.

bigcat024

Level 3

Issue still not resolved. I saw another post where someone had spoken to agent at Turbotax & they told them they are working on the issue and should have it fixed by 2/10. I've been trying to file since last Monday and it's still not fixed. So, we shall see!!!

burroughtn

Level 2

I deleted the ky state return that was saved and then went through it again thinking it may fix the bug. It did not.

Ch0rlesl

Level 2

How did u get the ip pin I’m in va

doechsli

Level 2

I signed up for alerts from TTAX as to when this issue will be fixed. About noon eastern time today 2/7/2022 they messaged me and said thanks for being patient we are working on a fix. No ETA provided.

linda125

Level 2

Still an issue today Monday February 7th. I even called and they wanted me to give them access to my screen. The callers SHOULD be fully aware of this issue and respond with they are working on a fix. I spent several hours today trying to find an issue with the return. I sure hope the payment made to process Ky still there upon the fix. Oh well been using turbo tax many years I sure hope they get it together. I reported the error again today.

den12

Level 2

It is not Turbo Tax Error. I have tried 'FreeTax USA'. I have tried 'TaxSlayer'. I have tried 'TaxAct'. They all give the same Error message. So when you call KRS & they tell you and they say it's a Turbo Tax Problem. Myself ''I do not think so.

jbtariley08

Level 2

Still getting this error message when trying to file. Any updates on getting this glitch fixed?!