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Level 1
April 10, 2026
Question

Duplicate payment

  • April 10, 2026
  • 1 reply
  • 59 views

I amended tax 2024 by turbotax. On my state tax I sent a check and the turbotax coverletter also shows the amount and states it will b sent by check.

although today I saw that check was cashed and also the same amount came out of my bank account. 
i checked and somehow (turbotax error) the direct deposit box is checked. What can I do to get my money back? 
i am afraid same will happen to my Federal tax too 

    1 reply

    CatinaT1
    Level 15
    April 13, 2026

    In the community we do not have access to information about your account.  You will have to call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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