SLEF EMPLOYED CHARGES FOR AUTO DEBIT

[DAWN1590]

IF I WAS NOT SELF EMPLOYED IN 2020 WHY AM I BEING AUTO DEBITED $200.00 ?

[VolvoGirl]

Looks like you used the Self Employed version.  You don't have to be self employed to use the Self Employed version.  It has everything the lower versions have.  If you had asked before filing we could have helped you downgrade to a lower version.  

[DAWN1590]

SINCE I HAVE NOT RECIEVED MY RETURN , NOR HAS MY ACCOUNT BEEN DEBITED IS IT STILL POSSIBLE TO DOWNGRADE TO THIS VERSION TO AVOID THE $200.00 CHARGE ?

WHAT IS THE DOWNGRADED CHARGE ?

[VolvoGirl]

Sorry it's too late to downgrade to a lower version after you file.

Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[DAWN1590]

WHAT IS THE DOWNGRADED VERSION CHARGE ?

[VolvoGirl]

There is no charge to downgrade.  You just go back to a lower version and pay for the lower version. But you can't downgrade since you already filed.  

How to downgrade to a lower version

https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turb...

[DAWN1590]

TurboTax Support.
IT LOOKS LIKE I WAS CHARGED FOR THE TURBO TAX LIVE FOR A $60 CHARGE AND A $200 CHARGE 
IF I ONLY FILED 1 TIME ,  HOW AND WHY ARE THERE 2 CHARGES ?

Order information

Qty Item Amount 1 TURBOTAX ONLINE STATE GA TAX YEAR 2020 PREP $55.00 1 TURBOTAX LIVE MAX TAX YEAR R2020 $60.00 1 TURBOTAX LIVE SELF EMPLOYED TAX YEAR 2020 $200.00   Sales Tax:     $0.00   Total:     $315.00

[VolvoGirl]

Those are all separate fees.  Looks like you added those services.  Call support

Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[DoninGA]

@DAWN1590 

There are no double charges based on what you posted.

You used the TurboTax Live Self-Employed online edition - $200

You used one state program with the Live Self-Employed edition - $55

You purchased the optional Max package - $60

See this TurboTax support FAQ for MAX - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-max/01/26700

[VolvoGirl]

What is LIVE

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

What is Max

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-max/00/26700