Net file error on CCP contributions on self employed earnings - all questions answered correctly but still have error

[dianastevens-the]

Answers are the same as last year but this year I have a Net file error.  Facts are the same.

[xmasbaby0]

Net file?   Are you in Canada?

This is the U.S. TurboTax public user forum. For help with Canadian taxes, please post your question in the Canada TurboTax user forum., at the following link.

https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-cahttps://turbotax.intuit.ca/tax-software/index.jsp

[CatinaT1]

I'm not sure if this is the same problem you are experiencing, but see if the last post in this thread helps eliminate the error: https://turbotax.community.intuit.ca/community/seniors-students/discussion/getting-an-error-that-cpp...

Otherwise, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[dianastevens-the]

Thanks.  I tried this but it didn't fix the error.

[JotikaT2]

I suggest contacting TurboTax Canada using the link provided by xmasbaby0 above.  There are individuals on that site that should be able to assist you.

@dianastevens-the 

[dianastevens-the]

Thanks for this.  I have tried once and was unable to get past the initial agent who suggested I check the SIN and spelling of the name if I had  Netfile error.  I will try again.  Otherwise I will have to test on to another software.