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Are the TT fees supposed to come out of your refund?
If the IRS is taking too long to send your refund you still have to pay the fees.
See What if the IRS reduces your refund or delays it.
And, Why you got charged,
You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.
Your question was posted from online Self-Employed, which is not free. You may have started in the Free Edition, but if you entered self-employment income, you had to upgrade to the paid software, and the screens alerted you to that. The screens also told you that you you were choosing to pay fees from your refund and you agreed to the terms, so not sure how you could believe you were using "free" software at that point. Self-Employment income requires you to prepare a Schedule C for your business expenses; you cannot do that using the free software.
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