It may still be a little early to get a final 1099-B. A consolidated 1099 form should be postmarked by February 16, 2021, according to the Internal Revenue Service (IRS).
You might check with Fidelity to make sure it is available for download.
I can't help you with the download if it's not working properly, but I can give you an alternative that is better than manually entering each transaction. You can enter summary totals for each asset sale category. It will require you to mail a copy of your Form 1099-B along with Form 8453 (which TurboTax will generate). To do this in TurboTax Online,
Click on Search
- In the Search Window type 1099-B
- Click on Jump to 1099-B
- Click + Add an Account (if the account you were trying to download is showing, delete it first)
- Answer Yes to "Did you get a 1099-B or a brokerage statement for these sales?"
- Click on "I'll type it in myself"
- Select your Bank or brokerage and click Continue
- On the page with "Tell us about your ... 1099-B" click the button "I'll enter a summary for each sales category"
- Enter your Investment Sale information and repeat to you have entered for each category.
