????? Why am I locked out to finish my taxes I need to fill out 1099 SSA and I'm done

I am trying to find out why I have been locked out as I sign in for TurboTax

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????? Why am I locked out to finish my taxes I need to fill out 1099 SSA and I'm done

If you are unable to access your TurboTax account, see the steps below:

https://ttlc.intuit.com/replies/3302318

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