Cannot enter 2nd digit of gross distribution box, cannot enter area code numbers for telephone

leonreister · ‎May 31, 2019

TeresaM · ‎May 31, 2019

If you are using Turbo Tax Online, the most likely reason for buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly. The easiest way around this is to simply use a different web browser. You can select from Google Chrome, Mozilla Firefox, Internet Explorer or Safari. If you need to install another browser, be sure to go to the trusted home site for the software for security reasons.

If you are using the Turbo Tax Phone App, then try opening Turbo Tax in the browser window on your phone. It will use the same login information but may display the page better.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

Texas Roger · ‎May 31, 2019

Which gross distribution box are you referring to ?

TeresaM · ‎May 31, 2019

If you are using Turbo Tax Online, the most likely reason for buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly. The easiest way around this is to simply use a different web browser. You can select from Google Chrome, Mozilla Firefox, Internet Explorer or Safari. If you need to install another browser, be sure to go to the trusted home site for the software for security reasons.

If you are using the Turbo Tax Phone App, then try opening Turbo Tax in the browser window on your phone. It will use the same login information but may display the page better.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

Cannot enter 2nd digit of gross distribution box, cannot enter area code numbers for telephone