where does your software permit the texarkansas arkansa retirement deduction?

[harptf422]

Texarkana, Arkansas, is a border city, and the software indicated a retirement fund exclusion. Yet, your software is stating that state taxes are due. Help.

[CatinaT1]

There is a question within the Arkansas State section.

1. At the start of the Arkansas interview, ensure you have entered your physical street address in Texarkana, AR. Do not use a P.O. Box here, as the exemption is strictly limited to the city limits.
2. Continue through the Arkansas interview until you see a screen titled Border City Exemption.
3. You should see a question that says, Did you live in Texarkana, Arkansas at any time during 2025?
4. Select Yes and then you will enter your income earned while you lived in Texarkana. 
5. Continue on answering the questions.