TurboTax shows our AGI as total income despite 401(k) contributions, with no adjustment. I verified W-2 entries, including Box 12. How can we fix this?

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TurboTax shows our AGI as total income despite 401(k) contributions, with no adjustment. I verified W-2 entries, including Box 12. How can we fix this?

The 401K in W2 box 12 have already been deducted from the wages in box 1 and you can’t deduct them again. See box 1 should be less than boxes 3 & 5. Ask your employer.

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