Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
ASJennings
New Member

Socia Security Entry Point on Turbo Tax Basic has a glitch

In turbo tax basic when we get to tthe Social Security Benefits area of TT the system crashes . Is there a fix?

1 Reply
JamesG1
Expert Alumni

Socia Security Entry Point on Turbo Tax Basic has a glitch

Are you able to close out of TurboTax and start again in another browser?

 

You may also want to close out of TurboTax, clear cache and cookies, then restart TurboTax.

 

You may also contact customer care here.

 

Please be sure to enter the correct product, edition, and a detailed description of your issue.  Once you fill out the form you will be given a service ticket number and a phone number to contact customer care.

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Dynamic AdsDynamic Ads
Privacy Settings
v