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pruffin1
New Member

RMD distribution has two entries for one form and reflecting one correct distributed amount but saying another is not

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1 Reply
JohnB5677
Expert Alumni

RMD distribution has two entries for one form and reflecting one correct distributed amount but saying another is not

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We do however resolve problems online.

Can you clarify your situation?

  • Do you have two 1099-Rs?
  • Is one labeled "corrected"?
  • Are the amounts in Box (1) the same on both?
  • Are the codes in box 7 the same?
  • Can you identify what is different?

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