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My mother passed. I have not rec'd her social security 1099. It will no longer let me access her socsec.gov portal. Please help!

 
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DianeW777
Expert Alumni

My mother passed. I have not rec'd her social security 1099. It will no longer let me access her socsec.gov portal. Please help!

You should contact the Social Security Administration for assistance.

  • You can call the National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday. Wait times to speak to a representative are typically shorter Wednesdays through Fridays or later in the day. We also offer many automated telephone services, available 24 hours a day, so you do not need to speak with a representative.

Please note that we are upgrading our National 800 Number system. During this transition, you may experience longer wait times. We sincerely apologize for any inconvenience and we appreciate your patience while we work towards a new, more modern phone service.

 

For a local office you can use this link: SSA Local Office Locator

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My mother passed. I have not rec'd her social security 1099. It will no longer let me access her socsec.gov portal. Please help!

Sorry to hear of your loss.

SSA-1099 was mailed in January.

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My mother passed. I have not rec'd her social security 1099. It will no longer let me access her socsec.gov portal. Please help!

Well, anyway, that's where my mom keeps her tax documents.

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