Inputted info from 1099 R for life insurance payout. charging total vs taxable to income. why?

[ColeenD3 · Accepted solution]

Do you have different amounts in Boxes 1 and 2? Are you actually looking at your 1040 Form to see what is being taxed? 

To view your return follow these steps:

• Go to My Account
• Tools
• View Tax Summary
• Preview my 1040