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When you say they added together on line 3 is that in column A or B? Column A does add together, but the issue with the form is column B does not show that 2 disasters are being filed upon.
Even though TurboTax doesn't support calculations for reporting two disasters, if you're willing, we'd like to take a closer look at your situation.
If so, you can send us a 'sanitized' copy of your return (personal info removed). If you're using TurboTax Desktop, click on Online > Send Tax File to Agent.
In TurboTax Online, in the left-side menu, choose Tax Tools > Tools, then 'Share My File With Agent' from the pop-up menu.
This will generate a Token ID, which you can post here (screenshot is best).
I did a live presentation of this issue to the escalation / resolution desk over a month ago, so there should be a ticket in the system on this issue. The entry table and interview questions do not match the IRS form, so they limit entry to only one declaration. In the example file I am sending, you will see I did override a field in the worksheet that seems to make the math come out right, but it does not make the form correct.
Could turbo tax send me a coupon for the live tax advice since form 8915F is not being updated? I would like someone to look over my return and confirm my plan to mail it in. I was told by others with Turbo Tax to manually fill out the irs form from their website and insert it in to replace the TT form.
They may be able to comp you for Live Tax Advice, if you explain your situation with 'unsupported calc' and 'need to fill out form myself and mail it'.
Here's How to Contact TurboTax Support. Use 'Billing' as the phone option to speak to a rep.
I spoke to the help desk again. The agent on the phone was great. The escalation desk was not helpful at all. I now have to pay extra for live tax advice in order for them to see that the turbotax software does not work. Very frustrating.
File form 4868 request for more time to file. That would be until Oct 15, 2025.
Here is another post on this topic at Solved: Unable to complete my tax filing - Early Distribution from 401K for Qualified Disaster - Pag... where things remain unresolved for 2020 non-covid disaster with distribution in 2021. Turbotax can't handle it as of 5/27/2025 by generating the 8915-F form showing repayment. Thanks.
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