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If box 2b is marked, the insurance company is saying that they do not know the taxable amount nor the amount of premiums paid. Simplest will be to just enter a zero in box 2a to tell TurboTax that the taxable amount is zero.
The IRS might end up questioning your determination that the taxable amount is zero. If they do, you'll need to provide the IRS with documentation to support your assertion that the premiums paid totaled $23,000.
If box 2b is marked, the insurance company is saying that they do not know the taxable amount nor the amount of premiums paid. Simplest will be to just enter a zero in box 2a to tell TurboTax that the taxable amount is zero.
The IRS might end up questioning your determination that the taxable amount is zero. If they do, you'll need to provide the IRS with documentation to support your assertion that the premiums paid totaled $23,000.
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