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I assume that you are referring to your form 1099-R.
You have this error because box 16 is blank or is filled with 0. In this case, fill box 16 with the amount shown in box 1 - Gross distribution.
Box is is already filled in with the gross distribution amount.
Apologies--Box 16 is already filled in with gross distribution amount
If you still have the error, after checking your 1099-R, you may want to try a few things.
In this situation, first please try clearing the cookies and cache. It handles many issues that seem nonsensical on a regular basis with online activity.
Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
Once this is complete open your return and try again.
Delete this form 1099-R.
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