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I was on Turbotax Advantage when I was in business, but I fully retired in 2024 and no longer need the business version. My credit card was charged $120. Please refund.

I disenrolled for Advantage, but it was not soon enough to avoid the Automatic charge and renewal of business version of Turbotax. Since I no longer need that version, please refund the $120 charge on my credit card. I tried to request the refund on the advantage site, but apparently that did not work. Can you please help me with a refund of the $120 charge?
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I was on Turbotax Advantage when I was in business, but I fully retired in 2024 and no longer need the business version. My credit card was charged $120. Please refund.

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

 

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