I missed to receive RMD for year 2018 for the following reason: my previous IRA account broker (Capital One ) always contacted me by the end of the each year

[pshtyfman]

I missed to receive RMD for year2018 for the following reason:  my previous IRA account broker (Capital One ) always contacted me by the end of the each year  to remind about RMD.  In 2018 Capital One sold the IRA accounts and I had to find a new provider.  Unfortunately the E*TRADE, my new provider  has never called me and by the end of December 2018 I have contacted the company and requested RMD to be electronically  transferred to my checking account,  but instead they mailed me a check in January 2019.  Now I will file the form 5329 with my tax return for 2018 to ask IRS for a tax waiver I need to write an explanation. My English is not good enough to do this.  I appreciate if you help me to write a short convincing explanation.  Thank you.

[MichaelL1 · Accepted solution]

I think you did a very good job already.  Just copy of what is below and I added a little bit to it.

I missed to receive RMD for year 2018 for the following reason:

My previous IRA account broker (Capital One ) always contacted me by the end of the each year to remind me about RMD. 

In 2018 Capital One sold the IRA accounts and I had to find a new provider. 

Unfortunately the E*TRADE, my new provider has never called me and by the end of December 2018 I have contacted the company and requested RMD to be electronically  transferred to my checking account, but instead they mailed me a check in January 2019.

So I did take the money out as soon as I was aware of the oversight.

Thank you for considering the waiver of the penalty and I will make sure this does not happen again.