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How can I get Turbotax to move beyond the Montana Pension and Annuity Exemption page?

I have a federal pension and I have not been told that I am not eligible for a pension exemption
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3 Replies
ReginaM
Expert Alumni

How can I get Turbotax to move beyond the Montana Pension and Annuity Exemption page?

Are stuck on this page, or is there a question that you don't know how to answer on this page?

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How can I get Turbotax to move beyond the Montana Pension and Annuity Exemption page?

stuck on this page.  I press continue and it brings the page back up.

GiseleD
Expert Alumni

How can I get Turbotax to move beyond the Montana Pension and Annuity Exemption page?

 

You may want to log out, clear your cookies and cache, and then log back in. 

 

Here's how:

 

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

 

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

 

Here are the official instructions for the most popular browsers:

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

 

 

 

 

 

@bandenicoll

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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