does the software crash during the interview step at SSA-1099 will not launch and returns to the Income Summary page

I cannot enter income into the SSA-1099 form because the software returns to the Income summary page

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does the software crash during the interview step at SSA-1099 will not launch and returns to the Income Summary page

You will need to clear the cache on your computer and then re-boot it to resolve an issue like that.

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