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Level 1
April 16, 2020
Question

Charges

  • April 16, 2020
  • 2 replies
  • 7 views

My taxes were denied and advised to file by mail. I was still charged. Why was I still charged even though I was not able to e-file? 

2 replies

VictoriaD75
Level 12
April 23, 2020

We are not able to issue refunds in this forum. Please contact TurboTax Support to review your rejected return.

 

What is the TurboTax phone number

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VolvoGirl
Level 15
April 23, 2020

Did you use the Online version?  The fees are to prepare the return whether you efile or print and mail.  Efiling is free and included.

 

Why did it reject?  We could have helped you fix it.  Have you mailed it yet?