Can you recognize my pension payer? Pacific Life Insurance Co. ? I have had no trouble with that in past years.

[mary5203]

Pacific Life Insurance pays pension for StrideRite Corp, my former employer.

[VolvoGirl]

Can't you import it?   Just enter it manually

Enter a 1099R under
Federal Taxes on left
Wages & Income
Then scroll way down to Retirement Plans and Social Security
Then IRA, 401(k), Pension Plan Withdrawals (1099-R) – Click Start

Don't type the bank name or try to import it.
At the bottom pick - Change How I enter my Form
Then on the next screen pick - I'll Type it in Myself