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Can I get help from Turbo Tax with a drop down box that isn't functioning correctly?

The drop down box doesn't contain all the choices that Turbo Tax says it covers in the "Learn more" answers?
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3 Replies

Can I get help from Turbo Tax with a drop down box that isn't functioning correctly?

What form are you trying to enter?  Where?

Can I get help from Turbo Tax with a drop down box that isn't functioning correctly?

I'm entering from 1099-DIV to the Turbo screen about sales of stock related things. The section is called "Sales Info"

 

It says to select what type of investment in the drop down box. I clicked "Learn more" and it gives a lot of info including a list of 14 kinds of investments that Turbo covers in that section.  The one I need to choose is in the list, but it isn't in the drop down box. There are only 4 things in it so I can't enter what I need to.

 
Same situation in another drop down that asks how I received this investment.  "Learn more" lists several things like "Inheritance" - which applies to me - but that is not listed in the drop down either.
Do I just close  my eyes and pick one? Or is there possibly a fix?
 
Thank you for reading all this!
jah 
 

Can I get help from Turbo Tax with a drop down box that isn't functioning correctly?

You either have the wrong kind of form or you are in the wrong screen.  Sales are on a 1099B not a 1099Div. Dividends go under Dividends.  Did you get a 1099 Consolidated Summary from from your broker?  That will have sections for 1099-Int and 1099-Div and 1099B. You need to enter each section in the right place. So read it carefully and look for headings…1099-Int for interest or 1099-Div for Dividends and 1099B for sales.

 

Federal

Wages & Income

Interest and Dividends

Dividends - Click the Start or Update button

 

 

 

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