I ordered my card almost 2weeks ago and I haven't received it
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TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.
All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them, should be directed to their customer service. Find more information at https://turbodebitcard.intuit.com/contact-us
Just trying to figure out how to report that my card never came and get another one sent out
Nope
Have you tried this link? Follow the option for lost or stolen card - https://turbodebitcard.intuit.com/contact-us
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