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Steve574
Returning Member

Question

I ordered my card almost 2weeks ago and I haven't received it

posted
‎April 13, 2020 1:46 PM
last updated ‎April 13, 2020 1:46 PM
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5 Replies
DonnaLO
Expert Alumni
Expert Alumni

Question

 

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.

 

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

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‎April 13, 2020 4:13 PM
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Steve574
Returning Member

Question

Just trying to figure out how to report that my card never came and get another one sent out

‎April 17, 2020 4:45 PM
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eddyd3rd
Level 3

Question

@Steve574 did you ever get any help?

‎April 17, 2020 8:28 PM
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Steve574
Returning Member

Question

Nope

‎April 21, 2020 8:11 AM
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MonicaM
Level 8
Level 8

Question

Have you tried this link? Follow the option for lost or stolen card - https://turbodebitcard.intuit.com/contact-us

‎April 21, 2020 9:27 AM
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