I had a w2 from the military adn it is still chaging me with all these fees. why is that?

[sanju_benz]

I had a w2 from the military and it is still charging me with all these fees. why is that? I thought for military it was free

[DawnC0]

E1 – E5

• Free federal and state filing with Free Edition or Deluxe
• $5 off discount or more for Premier, Self-Employed, and TurboTax Live federal products

E6 and above

• $5 off discount or more on all TurboTax federal products

Simply use your military W-2 to verify rank and your discount will be applied when you file.

https://turbotax.intuit.com/personal-taxes/online/military-edition.jsp