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Level 2
April 7, 2020
Question

TT Activation Code

  • April 7, 2020
  • 3 replies
  • 10 views

After an online update of TT a couple of weeks ago, now I have to enter the activation code when I open the program.  Why is this?

    3 replies

    Level 12
    April 8, 2020

    Please see the following TurboTax FAQ for assistance: Why am I being asked for a license code?

    Bill201Author
    Level 2
    April 10, 2020

    No, this doesn't answer my question.  I know why you have to enter the code when you first load the program from a CD.  Got it.  But why after the latest update have I had to enter it each time I opened the program?

    JohnB5677
    Level 15
    April 12, 2020

    The most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

    We're open daily from 5 AM to 9 PM PT.

     

    TurboTax Online  If you still require assistance,

    you can contact us at (800) 446-8848.

    TurboTax mobile app  If you still require assistance,

    you can contact us at (800) 446-8848.

    TurboTax CD/Download software  If you still require assistance,

    you can contact us at (800) 446-8848.

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