THE MAIN CORPORATE NUMBER FOR TURBOTAX

[cynteria94]

I NEED HELP BAD IN THE SO CALL EXPERTS CANT SEEM TO HELP IM TRYIN TO COMPLETE MY SERVICE BASIC IN FOR SOME ODD REASON IT KEEP PICKING DELUXE

[VolvoGirl]

To go back to the Free Edition or a lower version you can try to clear and start over  https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Or go to the IRS Free File programs

Free File: Do your Federal Taxes for Free | Internal Revenue Service

Or if it doesn't let you clear and you haven't paid and filed you could just start a new account.  Online is only good for 1 return per account.  But you can use the same email address for 5 accounts.   How to start another return in the Online version

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...