We would like to look into what is happening with your tax return. Please send us a sanitized version of your tax return. Here's how to do that:
If you are using TurboTax Desktop software:
- Open your return.
- Select Online from the TurboTax menu in the black bar.
- Select Send tax file to agent.
- You will see a brief explanation of what is in the file.
- Select Send.
- Make note of the token number.
- Respond in this thread with the token number.
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