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who is the source? Turbotax, IRS other.
the wording you posted doesn't seem legit but we don't know the source and you didn't post, without personal info, what it says to do.
From “
Dear Valued TurboTax customer,
We’re contacting you because we identified an error that may have impacted your 2020 tax return. We recommend that you verify your 2020 tax data by reviewing these self-help instructions or calling us to ensure you are getting every dollar you deserve.
Tax experts who are prepared to assist you with this issue can be reached at [phone number removed] (Monday through Friday, 5 AM to 5 PM Pacific Time). Let the expert know you’re calling about: “September 2021 Carryover Issue.”
It sounds like the link I posted. Did you read it? It says...
The issue doubled an amount carried over from your 2019 state tax return involving either the refund amount or balance due.
Or Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Thank you! I was nervous about clicking the link so hadn’t seen the article.
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