Fidelity download gets stuck on Intuit asking for log in but the login stays as a blank box so the extra security measure is stuck

[Elinor]

I go to log in for fidelity download of 1099 b for Fidelity where I had a Go account.  Unfortunately TT asks for extra log in for their Intuit log in ( saying this provides more security) It is just a blank white pop up screen that doesn't allow for any log in let alone log in to fidelity.  

TT is not working in this area.  I permitted every pop up and tried every browser with no luck.  If i have to do each and every sale that fidelity did for the GO account, it will take  me days I don't have.  last year i was able to download with no issues. 

TT please fix this issue!!

[Tom NJ]

Same Issue...  Have tried multiple times to let TT know.  Last time on the cal they said it was being fixed and should be by 2/23..  Tried again today with no luck.  Very disappointed as it is holding up multiple returns.  

Anyone find a way around this? 

Tom

[JosephS1]

While not an ideal solution, one method would be, provided you have a paper copy of the 1099-B, or 8949, respectively, entering the transactions by group rather than individually. As I said, this may not be the ideal solution for you as most would prefer a direct import but this does work.  The following screen shows the grouping and your 1099-B will show the transactions per group:

Enter the totals for each group, such as short-term covered, short-term non-covered, etc., and that will enter the data into Schedule D and/or Form 8949.

The IRS is more concerned with the totals than individual transactions.

@Elinor 

@Tom NJ 

[jowardcsco]

I have the same issue trying to login to download Fidelity info.  I cannot type in the userid or password boxes

[KatrinaLO]

You may need to contact customer service directly for assistance. Please see the following information here for more details.

@jowardcsco