Skip to main content
Level 2
August 19, 2025
Solved

Turbo Tax 2025 Desktop support for Windows 10 ESU

  • August 19, 2025
  • 67 replies
  • 105 views

Hello,

I would like the TurboTax staff in this community to pass this request on to the decision makers.
At the moment it appears the TurboTax 2025 won't support Windows 10. However, Microsoft is offering Extended Support (ESU) that customers can purchase so that Windows 10 will be supported by Microsoft for another year or more.

Please allow installing and supporting TurboTax 2025 on Windows 10 with ESU. It should be possible for the programmers to have the installer detect whether ESU is enabled or not and act accordingly.

Best answer by TurboTax_Susan

I have passed on your suggestion to our product development team. Thank you for your input. 

 

Update: Though we recommend using Windows 11, the Canadian version of TurboTax Desktop 2025 will run on Windows 10. Please see this TurboTax Canada FAQ for more information: How does the end of support for Windows 10 affect my TurboTax Desktop experience? 

 

 

67 replies

TurboTax_Susan
Level 15
August 19, 2025

I have passed on your suggestion to our product development team. Thank you for your input. 

 

Update: Though we recommend using Windows 11, the Canadian version of TurboTax Desktop 2025 will run on Windows 10. Please see this TurboTax Canada FAQ for more information: How does the end of support for Windows 10 affect my TurboTax Desktop experience? 

 

 

Level 2
October 15, 2025

I have been a TurboTax subscriber/user for decades (since 1980s, I think) 

Your decision not to support Windows 10 is a deal-breaker for me and I cancelled my annual subscription/renewal. 

I might try your online product but only after shopping other products first. 

I'm quite disappointed. That is all.

Level 3
October 22, 2025

Microsoft extended free security updates through October 13, 2026.

Stop fooling around and support Win 10 desktop in 2025, because many of us are not upgrading PCs this year for no other reason than to use your software rather than someone else's.

 

 

@TurboTax_Susan 

 

Level 2
September 15, 2025

Windows 10 LTSC support is until 2032 as per Microsoft -Yes, I use enterprise edition and have a laptop that was quite expensive, but it doesn't have TPM  2.0, thus even though I can design aircraft parts with my laptop and is supported by Microsoft until 2032 it can't run TurboTax (Doesn't make sense).  

Windows 10 IoT Enterprise LTSC 2021

Windows 10 IoT Enterprise LTSC 2021 follows the Fixed Lifecycle Policy.

Support dates are shown in the Pacific Time Zone (PT) - Redmond, WA, USA.

Support Dates

 
Listing Start Date Mainstream End Date Extended End Date
Windows 10 IoT Enterprise LTSC 2021Nov 16, 2021Jan 12, 2027Jan 13, 2032

 

Why is this not supported. Please waive that windows 11 requirement. 

 

Thanks

TurboTax_Susan
Level 15
September 15, 2025

@user17579048511 I will pass on your request to our product development team. Thanks for your input.  

 

Level 2
September 20, 2025

Windows 11 adoption rate is just over 50% at this point.

I've signed up for Windows 10 ESU and have no need to buy another laptop.

Please provide support for Windows 10 at least until Microsoft support for Windows 10 ACTUALLY ends.

TurboTax_Susan
Level 15
September 22, 2025

@JeffStineSailing  I will pass on your request to the product development team. Thank you.

 

Level 2
November 5, 2025

Everything I have received says Turbotax 2025 is supposed to run on Windows 10.  I downloaded Turbotax Home and Business and for Corporations however I get an error message that says I must use Windows 11 or work online.  What gives?  How do I fix this problem.  I really don't want to buy a new computer (the one I have will not run Windows 11) because of having to buy multiple other software upgrades and I don't trust online applications because they are dependent on your ISP and none of them are particularly reliable.

TurboTax_Susan
Level 15
November 5, 2025

@user17623476194 Are you preparing Canadian returns? Because the new versions of TurboTax for 2025 won't be released in Canada until mid-December. TurboTax for 2024 should still work on Windows 10.

 

Level 2
September 30, 2025

Hello,

 I would like to also add my vote for Turbo Tax to continue to support Windows 10 with ESU for another year.I do not feel comfortable with all the data breaches doing my Taxes online, and do not like the online interface. I prefer to have all of my returns safe on my computer to access locally. I do not want to upgrade to Windows 11 at current time when almost every update causes problems and the platform is not stable. Windows 10 is mature and stable. Hopefully in a year, Windows 11 will be stable enough to warrant upgrading to.

Finally it should be my decision to continue using Windows 10 with ESU, and not upgrade to Windows 11 and not a decision forced on me by Turbo Tax, which I have used for many years.

 

Thanks for the development team's consideration.

Level 2
October 29, 2025

You have stated every feeling that I have, regarding using turbo tax online.   They will definitely force some people to leave, or never purchase their desktop version again.

Level 2
November 3, 2025

I agree with all the above comments.   If security is the issue, Windows 10 ESU continues to provide updates until October 2026.  I'm leaving TurboTax if they don't recognize Windows 10 ESU users as being valuable customers!

Level 2
October 5, 2025

I am adding my voice/complaint as a Windows 10 Extended Service User. Due to the lack of response to my August request to Customer Support regarding ESU, I have decided this day to cancel my 15+year to Turbo Tax and look for a package that will work with Windows 10.

As to be expected with most corporate decisions these days, Intuit is extremely short-sighted in not acknowledging the current economy (to purchase new hardware) nor Microsoft's awareness of such a situation and it's offer to extend service updates. Shame on Intuit! Now I need to evaluate my need to continue with Quicken or look for an alternative package there as well.

Level 2
October 23, 2025

I agree, and want to add my comments here too. I have a Windows 11 machine, but my father (who I install Turbo Tax for on his Windows 10 machine) does not. The idea that a TPM 2.0 is some how a magic bullet for security is ridiculous. I worked for the NSA for over a decade, and there are so many different ways to get into a computer... that you are focusing on this one thing is totally beyond me. It would be like saying I can't drive my 2019 Ford Explorer to McDonalds because my key fob doesn't support the code randomization that the 2023 models do. I believe this has to do with pressure from Microsoft more than it does anything else.

 

Please fix this, or I'm taking my dad off Turbo Tax.

Level 2
October 25, 2025

Completely ridiculous Intuit will not offer TurboTax to users that purchased Win 10 ESU support. Security is not an issue!

 

As a TT user for15 years, I will not be forced to buy a Windows 11 machine or use TT online, because of Intuit's BS rationale. Support TT on Win 10 ESU or I am done with TurboTax. This is the last straw! 

Level 2
November 3, 2025

I've been doing some research, since I'm done with Turbo Tax -- the HR Block software? Definitely nothing to do with Microsoft...they're the reason I have to make the change, since TT is too much of a wimp, being forced to choose by big bucks bukky over loyal customers

Level 2
November 20, 2025

Is there an update from Turbo tax development team on whether or not this suggestion will be implemented?   (This would be extremely helpful).

 

Thanks for considering this.

Level 6
November 20, 2025

@TAX dog23 We have passed on this concern to the assigned department. We do not have any updates yet. We won't know anything until the launch of the 2025 tax software, which is expected around mid-December. 

Level 2
November 20, 2025

Great news. Just verified H&R Block Deluxe + State Tax Software 2025 works with Windows 10 and supports imports from TurboTax. Filing taxes is no reason to discard a functional and safe PC & OS. This is the last straw Intuit! 

Level 3
November 26, 2025

Please reconsider support of Windows11 for Turbo Tax 2025. The recommendation is to use Turbo Tax online, but I absolutely want to minimize the number of places where my personal data is stored. Turbo Tax online is just one more place where nefarious people can access it. This is all about security. I have used Turbo Tax since the early 2000s and prefer to continue using it. This requirement to throw into the trash a perfectly good computer just because it is using operating system that is still supported by Microsoft has become a make or break decision for myself and many others.  

Level 6
November 26, 2025

@jimbo515x Thank you for your input. We have communicated this concern to the assigned department. We currently have no updates. We won't know anything until the launch of the 2025 tax software, which is expected in mid-December. 

Level 3
November 26, 2025

@user17713445337 


Why are you persisting with this ridiculous charade?


Core functionality for a December release is already fully baked in late November. And devs build what they’re instructed to, not whatever their whims dictate - so a management decision was made somewhere along the line, either to capitulate or to hold the line. Either way, though, it’s already knowable.

 

The fact that you continue to dissemble tells me all I need to know. But have the decency to confirm it for those still holding out hope.


To save 
me the bother of retuning to address your anticipated response: if you really don’t know and don’t have the sway necessary to find out, why are you even here?