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Level 2

Solved

Turbo Tax 2025 Desktop support for Windows 10 ESU

Forum|Forum|11 months ago
August 19, 2025
67 replies
105 views

Hello,

I would like the TurboTax staff in this community to pass this request on to the decision makers.
At the moment it appears the TurboTax 2025 won't support Windows 10. However, Microsoft is offering Extended Support (ESU) that customers can purchase so that Windows 10 will be supported by Microsoft for another year or more.

Please allow installing and supporting TurboTax 2025 on Windows 10 with ESU. It should be possible for the programmers to have the installer detect whether ESU is enabled or not and act accordingly.

TurboTax CD or Download Standard

Best answer by TurboTax_Susan

I have passed on your suggestion to our product development team. Thank you for your input.

Update: Though we recommend using Windows 11, the Canadian version of TurboTax Desktop 2025 will run on Windows 10. Please see this TurboTax Canada FAQ for more information: How does the end of support for Windows 10 affect my TurboTax Desktop experience?

Show previous replies

Wesnv

Level 2

I will most likely export my TurboTax to competitor if it's not compatible with Win 10.

user17713445337

Level 6

@Wesnv Windows 10 still supports TurboTax software for the fiscal year 2024 and previous years. We will provide an update for the Tax Year 2025 once it is launched on December 16, 2025.

Npg220

Level 2

Well its out on Amazon, and only supports Windows 11 on PC, and not Windows 10 at all. What a horrible company. 80% profit margin, multiple lawsuits. Its obvious their customers are only viewed as profit centers, and what they want is irrelevant.

H&R Block supports Windows 10 for 2025.

user17663503933

Level 2

All versions of windows 10 should be supported! Where was the warning to your customers that support was going to be discontinued. I just found out yesterday. Just because Microsoft dropped support doesn't mean that intuit has too! In fact your competition understands your customer base BETTER than you do. As a IT professional and TTAX user since the 3.5 floppy days moving to a new system is NOT a simple task! The 2025 tax year should of been a transition period giving much needed time to move to another platform. For those using the LTSC versions, I agree with you, it's not like moving from 32bit to 64bit Win 11 still has Win10 internals

user17713445337

Level 6

@user17663503933 :When you log into your TurboTax Desktop, you will be given the choice to use WIN10 or WIN11, however windows 11 is recommended.

JeffStineSailing

Level 2

Please clarify.

If I purchase and download the desktop version of TurboTax for 2025, will it run and is it supported on Windows 10 ?

The idea that I have to tell it what operating system it's running on doesn't make any sense to me.

clarkg888Author

Level 2

As the originator of this thread I am finally circling back.

I installed TurboTax Canada 2025 Standard on my Windows 10 with ESU installed and it presents this window:

It doesn't detect that the computer has ESU or not.
It will allow installation on Windows 10 but we are accepting the risk of using an unsupported operating system, even if using ESU.

The question then is: if I call for support for a TurboTax 2025 issue on this computer running Windows 10 ESU, will Intuit assist me or not?

Also, it is unfortunate our American friends have joined into this thread. The American TurboTax is a completely different software, done by a completely different team and a different support policy. TurboTax Canada is really the old QuickTax updated since it was started way back in 1999. Hopefully people using the USA TurboTax can post their questions on the American side of Intuit's site instead of here.

Clark.

Anonymous

Yes, TurboTax will assist you if using TurboTax 2025 on Windows 10.

Thank you for choosing TurboTax.

user17699036616

Level 2

Same here.

I'm very disappointed with the 2025 version, which only supports Windows 11...

If I have a good Windows 11 computer, I might be trying ChatGPT to file my taxes instead.

TurboTax_Susan

Level 15

@user17699036616 Though we recommend using Windows 11, the Canadian version of TurboTax Desktop 2025 will run on Windows 10. Please see this TurboTax Canada FAQ for more information: How does the end of support for Windows 10 affect my TurboTax Desktop experience?