Getting started

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I have entered it in a few different platforms, copied paste and typed it out. I even emailed the support email and they have yet to get back to me. I only use one account and have not used the code that was provided on any other account.

HI, I have no clue which version to buy this year and their product comparison is unhelpful. I will have employment income, moving expenses, medical deductions, investment income (all T slips), and capital gains.

I purchased the software in COSTOCO online  ON FEb 19,2026 ,can not activate it by using 16 -code now.it shows the licence code is already linked to anotheraccount. Error 608. I used my account email: [email address removed], I am not sure if it means I need to use my another email: [email address removed] that one may be used when I purchased it. Can u please help me to figigure it out?thanks    

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This year have to switch from download version to online. Does it work the same so I can do it in segments and save progress. Also,  how do I connect my return with my spouse return. Thanks

Hello,I am filing my 2025 return using TurboTax Deluxe Online and I am unable to add my RL-1 slip.Here is my situation:I live in Ontario.I worked part of the year in Québec.Same employer for the full year.I received:One T4 (Ontario portion)One T4 (Québec portion)One RL-1 (Québec)When starting a new return from scratch, I selected that I would enter slips manually and checked T4, T4A, and RL-1 in the Tax Profile section.However:I am never prompted to enter the RL-1.Under Income → T4 – Employment income, I only see options to add T4 slips.There is no option to add RL-1.There is no search RL1 in this version to manually add the form.I recreated three separate returns to ensure I did not skip anything, but the issue persists.Since I am an Ontario resident who worked part of the year in Québec, I need to enter my RL-1 for:Québec income tax deductedRRQ contributionsRQAP contributionsCurrently, there is no way for me to input those amounts, which is affecting my balance owing.Can someone plea

I have not clicked the finished and file button. I have not paid for anything yet.

How can I delete the form or get out of the cycle? I called help desk and they abandoned my call after 30min of trying to help

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My son has completed his previous tax returns on my account. How does he create his own account and still access his previoius returns?

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Maybe I should try another site

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May taxes are basic. Usual T4 and RRSP slips. I used TurboTax Standard version last year. This year, I have a T5008 and T5. Can I still use standard or do I need Premier version? If I decide to switch to online version, can I import last year info? If I can, should I use deluxe or premier online?

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I already calculated the Employment-use amount using CRA's calculator. I can't figure out where in Turbo Tax I enter it.

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