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Level 2
June 8, 2019
Question

What is a 8960 hold reject code

  • June 8, 2019
  • 113 replies
  • 546 views

my return was rejected with a 8960 hold reject code.  When I follow the link to fix my return it takes me straight to e-filing again.  What is the code and how can I fix the return

113 replies

Level 2
June 8, 2019
I have the same issue. Turbotax is not very helpful and their call center never gets a physical person who you can talk to. Such a waste.
Level 2
June 8, 2019
Just. got the same notice.  Wondering if there is a glitch
Level 2
June 8, 2019
same problem here
Level 2
June 8, 2019
On the phone with TT now.  The guy says it looks like is a programming issue.  They may have to fix it and let us know when is complete so we can re file.
Level 2
June 8, 2019
same here
Level 2
June 8, 2019
Same error, but everything looks good to me.  I refiled and hopefully it doesn't take 5 days for a rejection this time around so I can mail the return on time.  Anybody here receive the error after using the live CPA help through TT?
Level 2
June 8, 2019
@fernando_ricci_5 How did you get hold of a physical support person?
Level 2
June 8, 2019
Same issue. Just refiled, let's see if it goes through!
Level 2
June 8, 2019
Same problem for me as well
Level 2
June 8, 2019
@sridhar.shashidh I called the support number.